Development Of Definitions Of Organizational Culture And...

2. Literature Review The purpose of this chapter is to make readers comprehend the development of definitions of organizational culture and project management in different dimensions. And within the content of project management, the criteria of the success of project management will be demonstrated. Furthermore, the previous studies about the relationship between organizational culture and the success of project management will be referred to. Eventually, some problems unanswered on this filed or some gaps that missed by former studies will be indicated. 2.1 Organizational Culture A well-known fact that organizational culture is hard to define because of its complexity, and it seems that most of existing definitions are general and macroscopic. For example, organizational culture supplies members of organization with principles of behaviors with the help of essential, common values in the organization, and these principles are usually approved and accepted by internal members (Baird et al. 2007; Chatman Jehn, 1994; Deshpandà © Webster, 1989; Narver Slater, 1998; as cited in Cynthia Webster Allyn White, 2010). And organizational culture means correspondingly fixed faiths, manners and norms that are agreed by organizational members commonly (Williams, Dobson Walters, 1993; as cited in Catherine T. Kwantes Cheryl A. Boglarsky, 2007). Organizational culture is also defined as â€Å"shared normative beliefs and shared behavioural expectations† or â€Å"a particular set ofShow MoreRelatedAcorn Industries1536 Words   |  7 Pagesgovernment contracts (History: 1990s 2003). As the company was venturing into government contracts pertaining to the weapon systems and other diverse fields, it realized the significance of program management and brought in an individual with extensive knowledge and experience in the field of program management, which proved beneficial while changing the organization philosophy; and restructuring the organization and its various divisions. In order to remain competitive, profitable and maximize theRead MoreOrganizational Culture And Human Behavior1323 Words   |  6 PagesSuccessful projects are those that are completed within the agreed upon scope and budget, and on time. Cost and schedule overages cause majority of projects unsuccessful. Therefore, it is imperative that organizations employ better ideas and novel methodologies and frameworks in managing projects (Murthy, 2014). A major factor of a project’s success is the behavior of the employees. Employee behavior is influenced by organizational culture and leadership. This paper will briefly explore the influenceRead MoreOrganizational Change : The Seagram s Company1137 Words   |  5 PagesConsulting Proposal #1 Lawrence Littleton Liberty University BMAL 504 – Leading Organizational Change â€Æ' Definition of Project: The Seagram’s company has come a long way gaining strength and empowering truth with its mergers with Martell S.A. cognac, Tropicana products, and MCA Universal. Seeking justification and definition within their new found allegiance, a new horizon of skepticism became clear about the communication within the company. Seagram’s Co. positions to rise above as one of the mostRead More4 Models of Corporate Entrepreneurship1383 Words   |  6 Pageswhether in new start-ups or within a corporation. For a corporation to stay ahead of times and sustain a competitive advantage in a fast-changing global consumer market, the challenge is for the management to instill the right corporate entrepreneurship strategy across the organization. One definition of corporate entrepreneurship (CE) is â€Å"...the process by which teams within an established company conceive, foster, launch and manage a new business that is distinct from the parent company butRead MoreCulture As A Global Enterprise950 Words   |  4 PagesCulture in a Global Enterprise The definition and major elements of the culture are outlined in this critical essay. Furthermore, an explanation of the culture in a global enterprise, and whether or not the culture is a critical factor in managing Information Technology (IT) in a global enterprise are also summarized. Finally, a discussion has been provided about how firms can understand and improve their culture to support IT management in a global enterprise. Culture and its Major Elements CultureRead MoreAnalyzing Organizational and Public Leadership Application1115 Words   |  5 PagesCorporate Social Responsibility in Brunei Organizational and public leadership application/ analysis paper The act of leadership is as old as humanity itself, yet it has only been throughout the recent few decades that more emphasis has been placed on leadership at a theoretical level. At the practical level, leadership has been exerted from ancient times, from the building of the pyramids, to the organization of Roman markets; it was an act completed by people in key positions and it was basedRead MoreDevelopment And Implementation Of An Effective Communication Plan1296 Words   |  6 PagesProject Communication Plan One of the most important elements of a successful project is the development and implementation of an effective communication plan. Without clear communication, a project can encounter a number of unnecessary obstacles that may prohibit its successful completion. According to Gray and Larson, poor communication is a major contributor to project failure (2014). Therefore, it is important for a project manager to invest time and energy to develop a well thought out communicationRead MoreA Study of Ciscos ERP System835 Words   |  3 Pagesto improve its market position and core competencies, Cisco maintained a strong dedication to innovation in both technology and management which exceeded the norms generally found in Silicon Valley. As a result of this, the companys IT background and its companys culture of innovation helped to launch the ERP system in an expedient manner. Since projects by definition, have unique circumstances then they are beset by risk intrinsically (Benta).The i nternal IT experience that Cisco had in networkRead MoreComparing the Organizational Culture of The Microsoft Corporation and Apple Inc1243 Words   |  5 PagesOrganizational comparisons The Microsoft Corporation versus Apple Inc. The IT industry is the fastest developing one in the modern day society and it sets the pace for development in all of the personal and professional sectors of life. And the advancement of the IT industry cannot be imagined any other way than having been driven by the two global giants Apple and Microsoft. The two companies have been competing in the industry ever since they were first created and began to operate. TheRead MoreSaudi Aramco Leadership Assessment1445 Words   |  6 PagesSaudi Aramco Leadership Assessment Introduction Organizations whose cultures are tightly integrated to cultural, societal and political norms and values often face a significantly greater series of challenges in implementing change management and retaining agility in the midst of market turbulence. Saudi Aramcos culture is a polyglot of cultural, societal and political norms, unified under the Saudi Arabian series of cultural constraints and values. While Saudi Aramco is a global force in oil

The Secret River By Andrew Bovell Essay - 1656 Words

Through our exploration within class, Andrew Bovell’s adaption of The Secret River has shown us its righteous place as a remarkable Australian play. The various themes throughout the novel highlight issues revolving around ownership and dispossession as well as reiterating how important reconciliation amongst white and indigenous Australians is. Bovell’s adaption is captivating, poignant and opens the door for a conversation of our nation’s history that has been silenced on many occasions. Bovell’s The Secret River is based on Kate Grenville’s novel of the same title. The story follows William Thornhill, his wife Sal and two children Dick and Willie on their journey to Australia. A waterman from the slums of London, William is deported to a convict settlement in Sydney Australia. This new country, this new land paves the way for his pardon and for him to have something he never dreamed of possessing whilst in London; a place of his own. Will and his family plant a crop and set up a hut right on the bank of the Hawkesbury River yet this place is home to others; a family from the Dharug people whose sole existence is dependent on the land. Battle lines are drawn in the earth between old and new inhabitants yet the battle of land simmers ahead. As Will’s desire for ownership of the land grows, the encounters with the Dharug are more constant and the fear-mongering from other pardoned convicts travel up and down the river these circumstances all boil t o a head; the result is aShow MoreRelatedThemes In Andrew Bovells The Secret River863 Words   |  4 PagesTheatre is a powerful way of exploring the key concerns of Australia and its people, successfully portraying Australia’s past and the conflict between two cultures. The secret river adapted by Andrew Bovell effectively uses themes in a powerful and meaningful manner through theatre in which this enables the audience to relate to and further develop their understanding of Australia’s history. Themes are explored thoroughly throughout the play that signifies different aspects with relevance to Australia’sRead MoreCritical Analysis Of The Secret River1703 Words   |  7 Pagesevaluate how (language features) and why (contexts) different interpretations are represented in the study text and how those has enhanced your interpretations of the text. The Secret River (2013) a play adapted by Andrew Bovell from the book of the same title by Kate Granville, is set in colonial Australia along the Hawkesbury River. It focuses on the Thornhill Family, an English family recently transported to Australia and the Dhurag people, an Aboriginal family already living on the land. The purposeRead Moreate Grenville’s best selling 2005 book The Secret River, directed by Neil Armfield and adapted by600 Words   |  3 Pagesate Grenville’s best selling 2005 book The Secret River, directed by Neil Armfield and adapted by Andrew Bovell, is a shocking, scandalous – not to mention thrilling - insight into the historic events of the settling of Australia. This ambitious new play teaches us the truth behind what really happened between the two groups the ‘Dharug’s’ and the white settlers and by the use of Aboriginal dialect we are placed in the perspective of one white man, leaving the theatre in a deafening si lence. The

Macroeconomics and its study with relevance to china Free Essays

Summary In accordance to the formulation of latest economic data juxtaposed with macroeconomic principals and theories it can be stated that at the start of 2006, the People’s Republic of China officially proclaimed itself as the fourth largest economy, determined by USD-exchange rate leaving behind France and the United Kingdom. The People’s Republic of China has an economy, which is graded as the fourth largest economy in the world, when measured by nominal GDP. According to the records of 2005, about 70% of China’s GDP is in the private sector. We will write a custom essay sample on Macroeconomics and its study with relevance to china or any similar topic only for you Order Now Introduction According to The Star Business, it is estimated by the financial specialists of Pricewaterhouse Coopers that, â€Å"China could overtake the United States by 2025 to be the world’s largest economy and is anticipated to grow to about 130% the size of the United States by 2050†.[1] (The Star, 2008) it can well be stated that the basis of this statement is completely dependent on the microeconomic theories related to finance and particularly the quantity theory of money. In general, it can be stated that Macroeconomics is a subdivision of economics that has its transactions with the behavior, structure and performance in terms of regional or national economy. Aggregated indicators price indices, unemployment rates and GDP are the prime factors of this subject along with several other variables such as international finance, international trade, investment, savings, inflation, unemployment, consumption, output and national income. The current article analyzes the trends of Chinese finance market and applies the quantity theory of money and the momentum or velocity of its circulation in Chinese market and beyond. The equation of exchange i.e. M. V=P.Y is applied in this case to yield the forecast. In accordance to the formulation it can be stated that China’s National Bureau of Statistics in December 2005 recalculated its 2004 nominal GDP raised by 16.8% or Rmb2, 336.3 billion (US$281.9 billion), making China the 6th largest economy in the world, leave behind Italy, with a GDP of almost $2 trillion USD. At the start of 2006, the People’s Republic of China officially proclaimed itself as the fourth largest economy, determined by USD-exchange rate leaving behind France and the United Kingdom. (Edelman, 2005) Discussion At the beginning of 2006 China arises as the second largest economy in the world determined by domestic PPP (purchasing power) measure, at about $10 trillion USD, although such approximation must be taken with a great deal of warn as PPP estimation is very vague, more than ever in a huge country like China, Chinese acquiring capacity varies radically between Shanghai and Sichuan, and PPP is immaterial for imported products and overseas acquisitions. By the end of 2008, China foresee (determined by exchange rate) to go beyond Germany as the third largest economy, and to overtake Japan by the year 2015. (IMF, 2007) Thus, it is certain that China is fast becoming a global super power, at least economically as the quantity theory of money suggests and as calculated by the financial specialists of Pricewaterhouse based on this theory. The People’s Republic of China has an economy, which is graded as the fourth largest economy in the world, when measured by nominal GDP. Its cost-effective productivity for 2006 was $2.68 trillion USD.   Its per capita GDP is rising rapidly. According to the records of 2005, about 70% of China’s GDP is in the private sector. The less significant public sector is occupied by about two hundred large state enterprises concerted mainly in utilities, energy resources, and heavy industries. Since 1978 the People’s Republic of China (PRC) government has been restructuring its economy from a Soviet-style centrally planned economy, where the state or government have the sole power over the issue of production and takes all decisions about their utilization and about the dissemination of income, to a new market-oriented economy, in which the manufacture and dissemination of goods and services is done through the system of free markets directed by a gratis price system. Within the political skeleton, given by the Communist Party of China this economic system has been termed as Socialism with Chinese characteristics and is a category of mixed economy. Since 1978 after the implementation of these reforms, millions of people have been elevated out of poverty, bringing down the poverty rate from 53% of populace in 1981 to 8% by 2001. (Kar, 2006)Thus it is clearly seen that the velocity of money is fast gaining momentum and when the equation of M. V=P.Y is applied it is clear that growth is tangible and constant. The record of China’s progress over the past two decades has demonstrated naysayer wrong and optimists not positive enough. Upon close assessment, China’s record loses some of its sheen. China’s economic presentation since 1979, for example, is in fact less imposing than that of its East Asian competitors. Regardless of China’s distinguished economic progress, its per capita and total GDP growth has been over taken by some nations. From 1999 to 2006, Russia’s minimal per capita GDP increased from $1334 to $6879 (515 percent), while that in People’s Republic China increased from $870 to $2000 (229 percent). Similarly impressive are some oil producing nations of Middle Eastern, such as Qatar, United Arab Emirates, Bahrain, Kuwait, and Brunei. Kazakhstan, Azerbaijan, Turkmenistan, and Angola had outpaced China in utilizing huge energy coffers in the same time. On the other hand, Equatorial Guinea, an African country recorded 79% percent real GDP augmentation in 2004. Even some countries in Asia such as Vietnam have made GDP triple between 1999 and 2006 in ostensible per capita dollar basis, astonishingly more than China. The strength of overall economy is a major determinant of political significance in the present time and China is doing quite well in this prospect. (King, 2006) In adjunct, it must be kept in mind that per capita income in absolute dollars (not percentage) GDP per capita is ascending much rapidly in most of the developed nations of the world than China, on account of China’s very low foundation of   income. The Central Committee of the Chinese Communist Party a short time ago permitted the draft for the 11th 5-year plan for 2006 – 2010. The plan is intended to achieve a comparatively conventional 45% increase in GDP and 20% decline in energy intensity by 2010. Intriguingly enough, due to its vast population, China’s per capita share of world GDP can by no means accomplish the levels of the USA or Japan or some European countries in the 1990’s by economic progress alone. Avowed in another way, an average Chinese can never posses the same comparative economic power that possessed by average Americans, Western Europeans, and some Japanese in 1990’s. This is demonstrated as Japan had 20% of world GDP in April 1995, with not more than 2% of its population. (Lamb, 2004) Conclusion As China contains approximately 20% of the world’s population, it would require 200% of world GDP to compete with Japan’s level by this evaluation in April 1995, which is next to impossible. China’s share of total population of the world would have to reduce in size to well below 10% for this to happen. (Fletcher, 2005) Thus, it is quite clear that microeconomic theories like the quantity theory of money is very relevant in the modern context of financial analysis and forecast and the formulation of the national and economic variables are always dependable. Thus, it is obvious that economic commentaries or economic reports, like the one by The Star, can always be used for the fundamental understanding of macroeconomics and its principals. References: Edelman, S; (2005); Evaluation Techniques in International Business Management; Bloemfontein: ABP Ltd Fletcher, R; (2005); Principals: Beliefs and Knowledge; Believing and Knowing; Dunedin: Howard Price IMF; 2007; Reports: 2006-2007; Paris: ADM Press Kar, P; (2006); History of Industrial Economics and Related Applications; Kolkata: Dasgupta Chatterjee King, H; (2006); Economic Principals Today; Auckland: HBT Brooks Ltd Lamb, D; (2004); Cult to Culture: The Development of Civilization on the Strategic Strata; Wellington: National Book Trust [1] The Star; (March 2008); China to be world’s largest economy in 2025; KUALA LUMPUR: thestaronline How to cite Macroeconomics and its study with relevance to china, Essay examples

Dookie free essay sample

Punk rock makes a smashing comeback with Green Days breakthrough album,Dookie. Punk rock was thought to be dead at long last, but Green Day bringsnewfound interest in the punk scene. Punk rock was popular back in the late 70swhen kids were looking for a new type of music, a new type of rebellion toconservative societys Disco. Today critics might lump Green Day into thealternative scene but its just not the case. Green Day is a different kind ofband, a different kind of music. They like to categorize themselves with theSTPs, Pearl Jams and Nirvanas of the world but they are different. They are morein tune with the kids of the 90s. Most MTV viewers know songs likeLongview and Basket Case but there are many other good songs such as BurnOut, Welcome to Paradise, She, and When I Come Around. Green Day alsoperformed a free concert on September 9th at the Hatch Shell in Boston. We will write a custom essay sample on Dookie or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page It was anexciting night of music and fun even a small riot couldnt spoil. I would highlyrecommend Green Days new album Dookie and if they come to your town, dontmiss them! .

A change over time essays

A change over time essays At its peak the Roman Empire was roughly the size of the United States. This is due to the huge expanison during the years of 31 BC to 180 AD. The expansion took over not only land but a vast arrangement of peoples and their cultures. The Roman empirs was one of the most diverse empires to date, and while most assimilated to fit Roman standards, just as many kept their heritage. It is because of this diverse heritage and large expansion that caused the Romans to go through many economic, political, social, and religious changes throughout a three hundred year stretch. Between the years 100 AD and 400 AD the Roman empire would go through continuous change that would eventually be its own demise. Some people will argue that the Roman empire thrived because of its large cities and merchant trading. However, in all actuallity most of its important citizens were small independent farmers spread throughout the countryside. As time went on and Roman aristocrats became greedier and power hungry, small farms joined to make large estates ran by slaves. Slaves became the backbone of the Roman economy. Many slaves came from war, some because they were abandoned, but all worked with litttle or no return. That is why there were vital, they produced vast amounts of agriculture while costing nothing. However, when wars started dwindling and disease started spreading, the number of slaves available began to decrease as well. This was the beginning of the coloni, or land leased to peasants by the aristocrats to be worked on in return for foood and shelter. Even these workers slowly began to resemble semi-slaves. Taxation was also a big money supply. In the beginning only those wi th the right blood line was a citizen of the empire and were also the only ones taxed. This changed when it was declared that any free person was a citizen to the empire, therefore broadening taxation to all. Taxation veared its head most dramatically betwee...

Free Essays on Stem Cells

What is morally correct when it comes to fetal tissue and human embryo research? In article â€Å"Nod to Fetal Tissue Research May Ignite Ethical Firestorm† by Tim Friend printed in the USA TODAY this question is addressed purposed. Researchers want to use â€Å"pre-embryo’s† to have as a source of stem cells. Is This any better, as a posed to the use of regular embryos? â€Å"The word pre-embryo is a false term† according to Judie Brown, president of the American Life League in Stafford, Va. She claims â€Å"An embryo is and embryo at fertilization, period!† Though, other people in this article do an excellent job at stating the opposing view. It says that a pre-embryo consists of a tiny ball of cells, that lack a nervous system and don’t contain any limps or organs. It would be depending on religious beliefs as to if this should be regarded as human life or not. Judy Brown added to this comment that â€Å"What they’re purposing is to take tiny babies, redefine them as scientific material and destroy them for the purpose of research and experimentation.† And it is because of concerns like those of Judy Brown’s that the Roslin Institute in Scotland (whic h responsible for the cloning of Dolly) was granted twenty million do! llars in the course of the next six years. It will use the money to try and find alternative methods. The goal is to create a procedure which be called reprogramming. This would be the ability of an egg cell to reprogram the DNA of an adult and react as if it we an embryo. If that attempt to find other methods fails then it would only be patients who wanted to be involved that would participate. â€Å"†¦this would involve that you, the patient, have control over.† It would only be people who wanted to donate embryos to improve their own health. This article was written so that a variety of audiences can read it and form their own opinions. There is medical terminology us by some of the researchers or... Free Essays on Stem Cells Free Essays on Stem Cells What is morally correct when it comes to fetal tissue and human embryo research? In article â€Å"Nod to Fetal Tissue Research May Ignite Ethical Firestorm† by Tim Friend printed in the USA TODAY this question is addressed purposed. Researchers want to use â€Å"pre-embryo’s† to have as a source of stem cells. Is This any better, as a posed to the use of regular embryos? â€Å"The word pre-embryo is a false term† according to Judie Brown, president of the American Life League in Stafford, Va. She claims â€Å"An embryo is and embryo at fertilization, period!† Though, other people in this article do an excellent job at stating the opposing view. It says that a pre-embryo consists of a tiny ball of cells, that lack a nervous system and don’t contain any limps or organs. It would be depending on religious beliefs as to if this should be regarded as human life or not. Judy Brown added to this comment that â€Å"What they’re purposing is to take tiny babies, redefine them as scientific material and destroy them for the purpose of research and experimentation.† And it is because of concerns like those of Judy Brown’s that the Roslin Institute in Scotland (whic h responsible for the cloning of Dolly) was granted twenty million do! llars in the course of the next six years. It will use the money to try and find alternative methods. The goal is to create a procedure which be called reprogramming. This would be the ability of an egg cell to reprogram the DNA of an adult and react as if it we an embryo. If that attempt to find other methods fails then it would only be patients who wanted to be involved that would participate. â€Å"†¦this would involve that you, the patient, have control over.† It would only be people who wanted to donate embryos to improve their own health. This article was written so that a variety of audiences can read it and form their own opinions. There is medical terminology us by some of the researchers or...

East Asian History Essay Example | Topics and Well Written Essays - 1750 words

East Asian History - Essay Example A man is allowed to marry if his wife fails to give birth to a baby boy. People use to sold their daughters if they want to work in the lands of rich land lords. The subject of this paper and my ancestor is one of those poor women who struggled hard to live her life, the one who loved her daughters and value them. She had to bear pain of foot binding and post marriage customs but she didn't give up and continued to work hard and serve her family and children. I was glad to know by my mother that my ancestors lived in song dynasty as I was very fond of knowing about ancient China specially song dynasty. My ancestor was born when the country was under Confucius rule, so according to the traditions she was named "daughter no 2" as she was the second daughter of her parents Her father was a farmer and she daily saw her mother working harder than her father and other males. Her mother loved her a lot as she had to sell her elder daughter (daughter no 1) to a rich land owner in order to earn bread and butter by farming on their land. It was one of the happiest days of her life when she takes the first step and gets clothes to wear and straw shoes by her mother first time since she was born. It was made up of hemp (the cheapest material). While playing with her friends in the land, she was deeply impressed by the silk material wore by the daughter of the land lord and wishes to express her desire but was scared as she never saw her mother expre ssing anything My ancestor loves to play with children's living in the vicinity " such as flying kites and sliding down a stairway railing, to activities meant to emulate the adult males around them - playing the zither, writing poetry, and enacting a ritual washing of the Buddha."1 . As she grew up she had to wear old clothes of her mother. She always wore her hairs in two coils. She was amazed one day when unexpectedly her father took her to the market and was excited to see shopkeepers as' "one merchant is raising banners above his shop, another is supervising the unloading of grain sacks from transport boats on the Canal. Another individual is getting dressed, and the establishments, many of which seem to be for eating and drinking, seem on the whole relatively deserted2 . She looked strangely when she saw a person walking with them with his young son and another man came and did a strange practice. She asked her father what the man did and he replied that this is a tradition: "When a father goes out The son must follow behind If on a road he meets a senior He puts his feet together and joins his hand In front of a senior, He does not spit on a ground"3 She became happy as she thought his father will ignore her question now she expected something more from he father and thought he might buy something for her but her excitement comes to an end when her feet were binded. When my ancestor grew up she thought that it is said that Confucius tells us how to"act in accordance with the principle of humanity"4 then why she and other girls have to face this inhuman act of foot binding. When my ancestor turns 19 her mother told her that the greatest duty of women is to have a son. On one morning

Does the Internet strengthens Social Connections Research Paper

Does the Internet strengthens Social Connections - Research Paper Example Alongside its benefits are its shortcomings. It is widely believed that the internet has alienated people from their surroundings. It has led many people to stay home and chat with their friends online rather than going out with them in person. Other than that the internet has been exploited by the sex industry. Free pornographic images are put up online which corrupt people’s mind and children often become the main target of such an action. On an overall basis, the internet has given us a lot to gain from it and social networking without any doubt has bridged distances between people and brought them together. There aren’t many people who wouldn’t know about Facebook. It has been the most famous social networking site of all time as it allows almost 600 million people across the globe to be socially connected to each other. Famous social networking forums on the internet do not only allow people to talk to each other, rather it enables them to share a lot of vit al and important information. The creation of organization wide pages on Facebook allows workers to socially reach with each other – something that they don’t really get much time for while they’re at work. Facebook has gained so much popularity that many people think that Facebook is like a new worldwide telephone network; only difference being it carries personal connections and profiles instead of voice (Feenberg, pp. 222-240). Another famous social connection tool is Skype. This software allows its user to make free Skype to Skype audio as well as video calls. Internet technology has no doubt reached great extremes as soft wares like Skype allow two people from across the globe to be socially connected to each other by making calls without even paying a single penny. This software has also enabled businessmen to schedule important business meetings online and thereby save on important time and costs. With technologies like Skype, parents worry less before se nding their kids to study abroad knowing they can see them and talk to them whenever they want (Stadler, pp. 29-42). Social connectivity has without doubt reached great extremes with the advent of internet related software. There aren’t many people who say they know they know all about social networking and don’t know about MSN Messenger. Not only does this software provide a common platform to chat with relatives and mates throughout the world, but it also comes with a lot of other exciting options for entertainment. It allows its users to play games with each other, do voice and video chat and set common backgrounds. In this fast paced world, the internet has done a lot to keep people close to each other and software like MSN, Facebook and Skype have defined what we call the twenty first century social connectivity. Had it not been for the internet, it would take the current world company CEO and presidents ages till they get to meet their family, given the fact that they’re always engrosses with tons and tons of workload. The critics of internet as a means of social networking come up with many arguments. One study available regarding the negative effects of internet on teenagers states, (Web) â€Å"The proliferation of pornographic materials is undeniably one of the alarming things that has brought about by the Internet. It does not only corrupt the minds of the young people that are exposed to them but also it paves the way for the degradation of human dignity. It also strains the moral make up of society. The Internet

Law of Finance and Securities Assignment Example | Topics and Well Written Essays - 1250 words

Law of Finance and Securities - Assignment Example What should a depositor do in such kind of situation? Relevant Laws An unclaimed money refers to â€Å"all principal, interest, dividends, bonuses, profits and sums of money legally payable by an ADI (Australian Deposit-taking Institution) but in respect of which the time within which proceedings may be taken for the recovery thereof has expired, and includes moneys to the credit of an account that has not been operated on either by deposit or withdrawal for a period of not less than seven years† (s69.1 Banking Act (BA) 1959). It is classified into three: (1) money in which its recovery â€Å"has been or may be barred by operation of law† (2) deposited money (3) â€Å"share capital subscribed for a share in a body from which the capital subscribed may be withdrawn by the subscriber† (s8 Unclaimed Money Act 1995 (UMA)). These three are held by an enterprise in an account which â€Å"has not been in operated for at least† six years or shorter as may be requi red by regulations or as may be confirmed by the Chief Commissioner to a certain enterprise (s7.1 UMA 1995). An Australian Deposit-taking Institution is obliged to transmit a statement to the Treasurer of all the amount of unclaimed money (s69.3 BA 1959). The sums of unclaimed money should have a minimum amount of one hundred dollars or higher (s69.3 BA 1959). An enterprise holding an unclaimed money should make reasonable efforts to locate and identify the money owner as well as to make sure that the owner is paid (s8A.1 UMA 1995). A failure to do so would not make the money an unclaimed money (s8A.2 UMA 1995). The owner of the unclaimed money has the right to recover the money from the Commissioner of Internal Revenue (s15 UMA 1995). An application for repayment should be lodged by the owner at any period before such right is extinguished (s17-18 UMA 1995). The right shall be terminated if no action has been made to recover the money within the six year period from the date of pay ment of the unclaimed money to the Chief Commissioner (s16 UMA 1995). Application Under BA 1959, Elizabeth’s money could be an unclaimed money if she has not been active with her bank account for at least seven years. On the other hand, based on UMA 1995, Elizabeth’s money in the bank would be judged as an unclaimed money if her bank account has not been in operation for not less than six years or shorter and that the bank had exerted reasonable efforts to locate her but was proven unsuccessful. In the instant scenario, it would seem that Elizabeth had not been active with her bank account for more than seven years. The facts of the case provide that she discovered an old bank book she had as a child. If her money is indeed an unclaimed money, then, the bank has a right to pass it to the government. To note, the minimum amount of money required under section 69.3 of BA 1959 is one hundred dollars. In the instant case, Elizabeth had over one thousand dollars in her old bank account. There is no notification period provided under UMA 1995. Nonetheless, it is emphasized that reasonable efforts should be exerted by the bank to locate and identify the owner of the money before declaring the money as an unclaimed money. The reason of which is that some people actually tend to forget their bank accounts (Tyree 2008). They move to other places and do not receive notifications (Tyree 2008). If the bank holding Elizabeth’s money had performed the cited requisite but was proven un

Cross-cultural leadership: An analysis

Cross-cultural leadership: An analysis Introduction I have lived, travelled and worked extensively overseas since 2003 in particular London, UK and Dubai, UAE this has sparked my interest in furthering my understanding of cross-cultural leadership issues. I have experienced working in different organisations, cultural, customs, races, work ethic, languages, morals, ethics, beliefs, class / caste systems, education, etc. this is more evident in Dubai, UAE then it was in London, UK. In this Leadership Research Project I will explore â€Å"how cross-cultural issues might influence leadership approaches†, I will be looking at it from a Western Leadership Approach and Eastern Leadership Approach, which I will define later. There are a lot of issues and factors that effect leadership approaches, styles, and effectiveness some of which are organisational culture, national culture which we will be exploring. Yousef (1998) has highlighted that leaders and followers personal attributes such as national cultural, experience, education, age, tenure with present organisation and organisational factors such as ownership have a significant relationship with leadership effectiveness. I will be looking at Western Leadership Approaches i.e. Anglo Saxon â€Å"Australian and British† verus Eastern i.e. Arabic and Indian† and drawing on some of my experiences in the Middle East while working as a Construction Project Manager in Dubai, UAE from 2007 to 2009. Please note that the terms / descriptions â€Å"Australian, Indian, Arabic etc†¦ Leaders and Managers are more Democratic, Authoritarian, Autocratic, Laissez-faire etc†¦Ã¢â‚¬  These are generalisations and I acknowledge that there are Leaders, Managers and Followers that fall outside of these generalisations, as in Leadership there is no one size that fits all approach, what works in one culture does not necessarily work in another. From personal experience adopting an Australian, British, American i.e. Western Leadership Approach, Style, Characteristics, Traits etc. to the context of the Middle East i.e. Dubai, UAE working in an Arabic Cultural and leading and managing predominately Indian, Pakistani, Bangladeshi, Sir Lankan, Chinese etc. work force does not necessarily work due to a cultural differences i.e. organisational and national, so you have to have a Situational / Contingency Leadership Approach Style to be effective in cross-cultural. Yousef (1998) suggest that leaders should adopt a leadership style that accommodates the followers personal attributes as well as organisational factors in order to achieve organisational goals and objectives effectively, this backs up my argument above. The two organisations that I worked in we polar opposites in terms on organisational cultural the first one Dutco Balfour Beatty LLC was one of the largest and well established construction and engineering companies in the UAE operating across diverse fields. The other Cliff Creek Building Contractors LLC was a relatively small company The first organisation was highly Authoritarian, Bureaucratic, over-centralised, authority and power is unequally distributed at the top and this is typical of most firms in the Middle East from my experiences. The second organisation was Brief Overview of the Industry â€Å"Insert Here† Body Definitions There is no set definition of leadership and cultural, it has been defined in many ways by many people for the purposes of this Leadership Research Project we will use the following definition Leadership Definition The GLOBE Project defines leadership as â€Å"the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organisation of which they are members† (Page 15 Culture, Leadership and Organisations The GLOBE Study of 62 Societies) Cultural Definition The GLOBE Project defines culture as â€Å"shared motives, values, beliefs, identities, and interpretations of meanings of significant events that result from common experiences of members collectives that are transmitted across generations† (Page 15 Culture, Leadership and Organisations The GLOBE Study of 62 Societies) Culture includes the organisation, country where you live or have lived in, social class, generation, gender, regional, ethnic, religious, linguistics, customs, race, work ethic, morals, ethics, beliefs, values, class / caste systems etc. Western Leadership Style Ideas Definition I have limited my Leadership Style Ideas to the UK and Australian, as this is where I have worked during my career and have experience in managing people, resources etc. in terms of Eastern Leadership Style Ideas Definition I have limited my Leadership Style Ideas to Indian as this is was the majority of the workforce in Dubai, UAE that I managed and lead i.e. Leader / Follower relationship. Literature Review A review of the Literature reveals that there has been much written on the topics of Leadership and Culture but there is not enough interaction of the topics and a lot of the literature is from a Western Perspective, more needs to be written from the prospective of the Arab and Indian and also the industry. I have found from the Literature Review that there are many Leadership Theories i.e. Transformational, Transactional, Situational, Contingency, Leadership Member Exchange â€Å"LMX†, Ethical, Authentic, Visionary, Cross-cultural, Military View â€Å"Heroic† Leadership, Strategic, Charismatic, Spiritual, Less-ego, Liberating, Theory â€Å"X, Y, Z†, Traits, etc. and that different researches call them different things and there is a lot of overlap between them. There are of course other leadership theories that I have not listed above due to the limited space available. The leadership styles, traits, characteristics and approaches that I have outlined below are a broad generalisation of leadership in terms of Australian / British i.e. Western Leadership and Arab / Indian i.e. Eastern Leadership. The seminal work in the field of cross-cultural leadership was by Greet Hofsteed 1980 which has been widely cited, he study 100,000.00 employees of IBM from 49 countries and cultures over a 6 year period from 1967 to 1973 and identified four leadership dimensions to compare leadership differences and similarities, these dimension are: Individualism / Collectivism (Refer Item 5 6 below); Hierarchy, Status and Power Distance; (Refer Item 8 below); Uncertainty Avoidance (Refer Item 9 below); and Masculinity (Refer Item 2 below). The study was of one organisation IBM and one industry, and as such these dimension are generalisations of organisational and national cultural. This work has formed the bases for other researches, to replicate, extend and refute this, one such works was the GLOBE Study. The Globe Leadership and Organisational Behaviour Effectiveness Research Program House 2004, from hear on will be referred to as the â€Å"Globe Study† for the rest of Leadership Research Project. The GLOBE Study examined 62 cultures across 3 industries (Financial Services, Food Processing and Telecommunications), how culture related to societal, organisational and leadership effectiveness. It studied 17,300.00 managers in 951 organisations and tested 27 hypotheses over a 5 year from 1992 to 1997. The Globe Study examined leadership from the followers point of view and used Hofsteed 1980 original four dimensions albeit renamed and added five new cultural dimensions listed below: Future Orientation; Gender Egalitarianism (Refer Item above 4); Assertiveness; Humane Orientation; In-Group Collectivism (Refer Item above 1); Institutional Collectivism (Refer Item above 1); Performance Orientation; Power Concentration vs. Decentralisation (Refer Item above 2); and Uncertainty Avoidance (Refer Item above 3). Refer to Appendix A for Definitions of item 1 to 9 above. The Global Study identified six major global leadership behaviours: Autonomous; Charismatic / Value-Based; Humane Oriented; Participative; Self-Protective; and Team Oriented. Refer to Appendix A for Definitions of item 1 to 6 above. They also identified 22 attributes that are universally accepted across the 62 cultures for effective Leadership: Trustworthy; Just; Honest; Foresight; Plans ahead; Encouraging; Positive; Dynamic; Motive arousers; Confidence Builder; Motivational; Dependable; Intelligent; Decisive; Effective bargainor; Win-win problems solver; Administrative Skilled; Communicative; Informed; Coordinator Team Builder; and Excellence oriented. They also identified 8 attributes that are universally not accepted across the 62 cultures for effective Leadership: Loner; Asocial; Non-cooperative; Irritable; Non-explicit; Egocentric; Ruthless; and Dictatorial. Jacob 2005 suggests that there are short comings of global sweep studies as cultural and management are dynamic and constantly evolving where these studies are a static snapshot of a country orientation. She then goes on to say cross-cultural managers should be able to gauge what types of leadership behaviour works in a particular culture and develop skills which enable them to assume the required leadership behaviour, this reinforces my argument above regarding Situational Leadership. She cites Fiedler who suggests that leadership style used should match the situational requirements. I think that the cultural dimensions and typologies that are outlined in this paper and that were identified by Hofseed (1980), Hampden-Turner and Trompenaars (2000), House et al (2004) and others have there place, and are a good indicator for organisations and individual leaders who are proposing or are already actively operating in a different culture and country to there own e.g. Australian / Middle East / Indian. As this will give them an indicative guide to what attributes are universal across cultures, are considered good and bad and specific to a particular culture and what followers expect from there leader. I will identify below the individual attributes of the Western Easter Leaders as identified by Hofsteed 1980 and the Globe Study 2004. Western Leadership Approaches Australian and England â€Å"Anglo† Generally According to House et al 2007 1 P297 Generally Leaders from Anglo Countries i.e. Australia, Canada, England, Ireland, New Zealand, South Africa (White Sample) and the USA are highly performance orientated, mildly assertiveness, future orientation, gender egalitarianism, humane orientation, institutional collectivism, power distance and uncertainty avoidance but low on in-group collectivism. Leaders from these countries generally support a charismatic / Value Based Leadership Approach, Style, Traits, Characteristics very strongly compared to other countries. It also quiet strongly supported Team Oriented Leadership and elements of participated leadership which enacted in humane oriented manner. Self-Protective Behaviours were viewed negatively a â€Å"Person Oriented† Leadership is endorsed by all Anglo countries where results are expected to be delivered and achieved by the leader by operating in a team. Australian The Australian management and leadership style I was born and breed in Australia which has influenced my leadership style, approach, characteristics, traits etc. This was developed through cultural influences both organisational and societal i.e. values, beliefs, morals, ethics, customs, rituals, artefacts, language, social class, generation, gender,†¦ which are learned and engrained in you from an early age. The generalisation of Australian Leadership style, approach, characteristics, traits etc. are Generally in Australia our culture and leadership is an enigma which is full or contradiction and change this has been developed over our relatively short history from European Settlement in1788 by the British to present day, which has included the following: Pre- and Early Settlement; Government and Politics; Economy; Australia as a Multicultural, Tolerant and Pluralist Society; Relationship with Other Countries. Values Egalitarianism â€Å"Mateship† and â€Å"A Fair Go† Inspirational not Charismatic Individual Rewards Performance Oriented â€Å"One of the Boys† Distrust of Politics and Politicians National Identity with the Heroism of the Anzacs Australia Continued Refer to table 9.1 P. 305 British The British management and leadership style General Specific Refer to Australia for details Eastern Leadership Approaches Arabic We had to extrapolate the GLOBE Study data for the Middle East to Dubai, UAE as only Egypt, Qatar, Turkey, Kuwait, Morocco were researched the Globe Study. I will have to extrapolate the Middle East Data to Dubai, UAE as only Egypt, Qatar, Turkey, Kuwait, Morocco were researched the Globe Study. I acknowledge that there are differences between countries and industries. General Specific Refer to Australia for details Indian, Pakistani, etc. General Specific Refer to Australia for details Indian is a spiritual culture Ethics and Social Responsibility With regards to ethics and social responsibility within the context of Dubai, UAE and the construction industry / construction companies I worked with this issue does not exist it has been my experience. Practical Implications Conclusions and Recommendations So as a Western Leader and Manager, who is managing Indians for example you should exhibit the following behaviours in the followers eyes if you do not already posses them. Culture and Leadership are inextricably linked. There is a need for further research in the area of cre Due to the globalisation of business and the mix of cultures References / Bibliography I have used APA or Harvard citation in this Leadership Research Project. Books 1. Sinclair, A. (2007). Leadership for the disillusioned Moving beyond myths and heroes to leading that liberates. Allen Unwin: ISBN: 978-1-7417-5100-0. 2. Jackson, B. Parry, K. (2008). A Very Short, Fairly Interesting and Reasonably Cheap Book About Studying Leadership. Sage: ISBN: 978-1-4129-2848-5 3. Jagdeep S. Chhokar, Felix C. Brodbeck, Robert J. House (2007). Culture and Leadership Across the World The GLOBE Book of In-Depth Studies of 25 Cultures. Lawrence Erlbaum Associates: ISBN 0-8058-5997-7 Journals 1. Dawish A. Yousef College of Business Economics, United Arab Emirates University, Al-Ain, United Arab Emirates Correlates of perceived leadership style in a culturally mixed environment Leadership Organisation Development Journal 19,5 (1998) 275 284 MCB University Press (ISSN 0143-7739); 2. Nina Jacob Rotterdam School of Management, Erasmus University, Post Bus, The Netherlands Cross-cultural investigations: emerging concepts Journal of Organisational Change Management Vol. 18 No. 5, 2005 pp. 514 528 Emerald Group Publishing Limited 0953-4814. Appendices Appendix A Definitions GLOBE Study 2004 Future Orientation; Is the degree to which individuals in organisations or societies engage in future-oriented behaviours such as planning, investing in the future, and delaying individual or collective gratification. Gender Egalitarianism; Is the extent to which an organisations or societies minimises gender role differences while promoting gender equity and the equality of genders. Assertiveness; Is the degree to which individuals in organisations or societies are assertive, confrontational, and aggressive in social relationships Humane Orientation; Is the degree to which individuals in organisations or societies encourage and reward individuals for being fair, altruistic, friendly, generous, caring, kind to others, and exhibiting and promoting altruistic ideals. In-Group Collectivism (Collectivism II); Reflects the degree to which individuals express pride, loyalty, and cohesiveness in their organisations, families, circle of close friends, or other such small groups. Institutional Collectivism (Collectivism I); Reflects the degree to which organisational and societal institutional practises encourage and reward collective distribution of resources and collective action. Performance Orientation; Refers to the extent to which high level members of organisations or societies encourage and reward group members for performance improvement and excellence. Power Distance Is the degree to which members of an organisation and society encourage and reward unequal distribution of power with greater power at higher levels. Uncertainty Avoidance. Is the extent to which members of an organisation or society strive to avoid uncertainty by relying on established social norms, rituals, and bureaucratic practices to decrease the probability of unpredictable future events that could adversely affect the operation of an organisation or society, and also remedy the potential adverse effects of such unpredictable future events. Ch. 1 Introduction Culture Page 3 and 4 Jagdeep S. Chhokar, Felix C. Brodbeck, Robert J. House (2007). Culture and Leadership Across the World The GLOBE Book of In-Depth Studies of 25 Cultures. Lawrence Erlbaum Associates: ISBN 0-8058-5997-7 Mr. Matthew C. Smith (S2748489) Draft Leadership Project Assignment 13 of 15 Rev. 1 12/02/2010 1:47pm 5158 Master of Business Administration (MBA) South Bank Leadership Characteristics Australian England Arabic Indian Universal Differences General Attributes Specific Attributes Game Metaphor Mateship Work Ethic Caution Adversarial One of Us Tall Poppy Underdog Pragmatic Mr. Matthew C. Smith (S2748489) Draft Leadership Project Assignment 13 of 15 Rev. 1 12/02/2010 1:47pm 5158 Master of Business Administration (MBA) South Bank Brainstorming / Ideas to be used or not â€Å"Leadership inexorably intertwinded with Culture† P.2 Cultural Methology and Global Leadership Edited by Eric H. Kessler and Diana J. Wong-Mingji† â€Å"Leadership is something that is co-produced within a specific context† and â€Å"Leadership is co-produced by leaders and followers† Ch. 4 Cultural Perspectives on Leadership Page 61 A Very Short, Fairly Interesting and Reasonably Cheap Book About Studying Leadership Brad Jackson and Ken Parry. â€Å"Leadership is essentially a cultural activity it is suffused with values, beliefs, language, rituals and artefacts† Page 63 Culture Leadership A Very Short, Fairly Interesting and Reasonably Cheap Book About Studying Leadership Brad Jackson and Ken Parry. â€Å"Culture Shock† I want to mention this. â€Å"Cultural Intelligence† Change management / leadership style and ideas to suit cultural context i.e. Situational Leadership. Sarros Santora leadership is embedded in social and cultural beliefs and values, and cannot be fully understood apart from the context in which it exists.

National Basketball Championship Essay examples -- Sports Basketball

The ball soaring towards the basket; flying all the way from half-court. Bang! The ball slams off the backboard and plunges onto the rim as 70,930 people fall into shock. Will the impossible happen? Unfortunately for the upstart Butler Bulldogs, Gordan Hayward's desperation heave at the buzzer of the 2010 NCAA National Championship game was 3 inches off the mark, allowing perennial power Duke to walk away with their fourht National Championship. However, Butler's magical run shows why the NCAA Tournament is such a great event and why it does its job as a fair way to decide the National Champion. Meanwhile, three months earlier, Boise State is stuck at home, wondering what could have been as they watch Alabama and Texas get the opportunity to play for the National Championship. Boise State was undefeated. The BCS system, which decides the two teams who get to play for the title in college football, is considered by many to be iniquitous and believe the sport should switch to a playoff format similarly to what is used in college basketball. The two championships are set up quite differently. The obvious difference is that the basketball format is a playoff, while in football only two teams get the chance to play. A committee of people come together and set up the basketball tournament by seeding the teams into four â€Å"brackets†, seeding the teams 1-17 in each bracket. The decision making process can be quite complicated. First of all, 30 teams automatically play their way into the tournament by winning their conference tournament. This means no matter how terrible a team played in the regular season, they still get the chance to play their way into the National Championship game. The only exception to this is the Ivy League. They do ... ... truth is the reason that the college football universe is being prevented from getting a playoff. Even though in many ways a playoff is a fairer, more efficient, and more entertaining way of deciding the National Champion, money and power end up smothering this idea. Until the people with the power decide to finally do the right thing, there will always be teams such as Boise State or TCU on the outside looking in, wondering what could have been. Works Cited Eisenburg, Jeff. â€Å"How college hoops would look if the BCS replaced the NCAA tourney.† rivals.yahoo.com. 11 November 2010. Web. 22 November 2010. Murphy, Austin. â€Å"BCS supporters don’t get it: current system isn’t better than playoff.† www.si.com. 12 November 2010. Web. 22 November 2010. Murphy, Austin and Dan Wetzel. â€Å"Does it Matter?† Sports Illustrated. 15 November 2010: 42-48. National Basketball Championship Essay examples -- Sports Basketball The ball soaring towards the basket; flying all the way from half-court. Bang! The ball slams off the backboard and plunges onto the rim as 70,930 people fall into shock. Will the impossible happen? Unfortunately for the upstart Butler Bulldogs, Gordan Hayward's desperation heave at the buzzer of the 2010 NCAA National Championship game was 3 inches off the mark, allowing perennial power Duke to walk away with their fourht National Championship. However, Butler's magical run shows why the NCAA Tournament is such a great event and why it does its job as a fair way to decide the National Champion. Meanwhile, three months earlier, Boise State is stuck at home, wondering what could have been as they watch Alabama and Texas get the opportunity to play for the National Championship. Boise State was undefeated. The BCS system, which decides the two teams who get to play for the title in college football, is considered by many to be iniquitous and believe the sport should switch to a playoff format similarly to what is used in college basketball. The two championships are set up quite differently. The obvious difference is that the basketball format is a playoff, while in football only two teams get the chance to play. A committee of people come together and set up the basketball tournament by seeding the teams into four â€Å"brackets†, seeding the teams 1-17 in each bracket. The decision making process can be quite complicated. First of all, 30 teams automatically play their way into the tournament by winning their conference tournament. This means no matter how terrible a team played in the regular season, they still get the chance to play their way into the National Championship game. The only exception to this is the Ivy League. They do ... ... truth is the reason that the college football universe is being prevented from getting a playoff. Even though in many ways a playoff is a fairer, more efficient, and more entertaining way of deciding the National Champion, money and power end up smothering this idea. Until the people with the power decide to finally do the right thing, there will always be teams such as Boise State or TCU on the outside looking in, wondering what could have been. Works Cited Eisenburg, Jeff. â€Å"How college hoops would look if the BCS replaced the NCAA tourney.† rivals.yahoo.com. 11 November 2010. Web. 22 November 2010. Murphy, Austin. â€Å"BCS supporters don’t get it: current system isn’t better than playoff.† www.si.com. 12 November 2010. Web. 22 November 2010. Murphy, Austin and Dan Wetzel. â€Å"Does it Matter?† Sports Illustrated. 15 November 2010: 42-48.

Whistling Vivaldi

The book gets its title from a story a black New York Times writer, Brent Staples, told Steele about how he ad to whistle Vivaldi anytime he walked on the streets of Hyde Park a suburb of Chicago so he wouldn't look violent to the dominantly white people who lived on that part. Staples who knew he had a social identity because he was black used the whistling to steer through that part of his daily life.Identity contingencies are the things you have to deal with in a situation because you have a given social identity. Stereotype threat in the book, from my understanding can thus be defined as when a person finds himself/herself in situation or circumstance where his or her performance/behavior consciously or unconsciously is affected usually by negative stereotypes.A typical example was the Golf experiment in the book where Jeff stone and his team using typical stereotypes about whites been less naturally athletic than blacks and blacks been less intelligent than whites as the experim ental variables was able to prove how the performance of the white students at Princeton University was reduced when they were told they were been tested or their natural athletic ability and how the same thing happened to the black students when they were told they were been tested for their sports strategic intelligence.The 2nd experiment Steele describes was the experiment in which a third grade teacher Jane Elliot trying to teach her students the importance of the life and works of Dry Martin Luther King identified eye color as the basis Of been smarter, cleaner and been well behaved. This experiment exemplified how an identity and stereotype affects a person's way of thinking and ability.

Employee Relations Service-Profit Value Chain

Employee Relations Service-Profit Value Chain The service-profit value chain (SPVC) is a model of the relationship between employee productivity, service delivery, and customer satisfaction that explains the link between customer service as a broad concept and business profitability. Although the model is generally well-known, it does not seem to attract as much academic attention as other concepts in CRM. That is unfortunate because the SPVC is one of the more flexible and practical analytical models available; if understood and applied correctly, it is equally useful as a tool for external analysis of firms as well as a tool for planning. The Basic Concept behind the SPVC: Employees Come First The development of the SPVC is attributed to a group of Harvard Business School faculty members led by James L. Heskett, and the model was introduced in an article in the Harvard Business Review in 1994 (â€Å"Putting the Service-Profit Value Chain to Work†, Harvard Business Review, March-April 1994). The basic concept of the SPVC, the ‘links’ in the chain, is expressed as a series of propositions: Profit and growth result from customer loyalty. Customer loyalty results from customer satisfaction. Customer satisfaction results from service value. Service value results from employee loyalty and productivity. Employee loyalty and productivity are results of employee satisfaction. Employee satisfaction results from internal service quality. Internal service quality refers to the working environment – working conditions, compensation and rewards, policies, and support that facilitate the delivery of service by employees. The philosophy â€Å"Take care of your employees and they will take care of your business,† expressed in different ways by management icons like Virgin’s Richard Branson, Southwest Airlines’ Herb Kelleher or Enterprise Rent-a-Car’s Jack Taylor is not just homespun wisdom, but really the fundamental idea behind the SPVC. The customer is naturally the highest priority, but the business can’t meet the customer’s needs unless it has something to deliver; and the only way the business can accomplish that is to cultivate its workforce, which makes internal service quality the first objective. You may be interested in: Five Forces Analysis SWOT Analysis Five Components of Service Management The ADL Matrix and Gap Analysis Ansoff, Boston, and the Strategy Clock The SPVC as an Empirical Model One of the advantages of the SPVC as an analytical tool is that it can be configured as kind of empirical model. Heskett, et al. made the argument that customer satisfaction – and consequently, customer loyalty leading to profitability for the firm – is the result of the customer’s perception of service value. The service value perception is a judgment by the customer that compares the outcomes of the service and the quality of the process to the price of the service and other costs to the customer to obtain the service. The customer assessment can be expressed as a customer value equation: [SO + PQ]/[P + C] = CV → CL → PROFIT Of course, in order for this equation to be useful, some meaningful values have to be assigned to the variables, and that might present a bit of a challenge. The easiest way to approach the problem is to start with the variables that have a known value: Price (P) and Profit; profit should be expressed as a numerical value, i.e. price times profit margin. Other customer costs (C) can be estimated; factors such as the price differential between the firm’s product or service and that of a competitor, the difference in distance a customer has to travel to reach the business rather than a competitor, shipping or transfer costs, and costs in time required for the customer to obtain the product or service all account for C, and with a little research a fairly accurate estimate can be generated. Service Outcome (SO) is a bit more difficult, but if it is generalized to represent ‘completion of a transaction’, it can be handled with a Likert Scale. For example: 1 – Transaction not completed 2 – Transaction completed, but below customer expectations 3 – Transaction completed, met customer expectations 4 – Transaction completed, exceeded customer expectations Note that in this scale there is no ‘0’. A transaction that is not completed or is otherwise entirely unsatisfactory to the customer probably deserves a ‘0’, but that would also increase the likelihood that the left side of the equation would equal ‘0’; not only would that be mathematically incorrect (unless profit happens to equal ‘0’ as well), but it is simply not very helpful in analyzing problems with service. Process quality (PQ) is the most subjective factor, but because this entire formula is an expression of customer perceptions, a scale similar to the one used to assign a value to SO can be used here. Here’s how it looks with real numbers plugged in: Wacky Lube, a chain of auto service shops, has done a customer survey about their $9.99 quick oil change service, which at that price has a margin of 15%. The company has decided to focus on the time to complete the service as the key factor in other customer costs; they learn through the survey that their customers have an average income of about $30,000, and spend an average of 21 minutes waiting for the service to be completed. Overall, the customers surveyed rate the service outcome at 2.5, and the process quality at 3.1. Thus, SO = 2.5 PQ = 3.1 P = 9.99 C = 5.25 (at $30,000 a year, a full-time worker is earning $0.25 per minute) PROFIT = 1.50 ($9.99 x 15%) [2.5 + 3.1]/[9.99 + 5.25] = CV → 1.50 0.3675 = CV, which corresponds to $1.50 profit for the quick-oil-change service. This is the point where the equation becomes only â€Å"sort of† empirical. First and most noticeably, the contribution of internal service quality and employee satisfaction is completely missing from this formula. That is an omission in the research literature as well; despite the importance given to employee satisfaction, there has been very little if any scholarly work done to this point to try to model it, possibly because internal service environments differ greatly from one workplace to another. As it is, the equation only indicates that some undefined status quo in Wacky Lube’s internal service environment correlates to a CV of 0.3675, leaving Wacky Lube’s management with a bit more work to do to figure out the connections. The second problem is that the profit and the CV can be and probably are mutually exclusive; revenues are a function of customer value/customer loyalty as a sales driver, but profits are a function of costs. There are some circumstances where costs are related to customer loyalty – for instance, greater customer retention or repeat business tends to lower some costs – but caution must be exercised in applying the results of the SPVC analysis.

Why We Sympathize with MacBeth

Why We Sympathize with MacBeth Free Online Research Papers Why We Sympathize with MacBeth MacBeth fits all of the characteristics of a tragic hero. He is an important character in the play, has a character flaw (his ambition), has one good quality (at the start of the play he was noble and respected), has someone to tempt or persuade him to commit a crime (Lady MacBeth and the witches), deserves his fate (MacBeth did not simply make a mistake, he committed a terrible crime – the murder of a king (and many others) is definitely frowned upon in Elizabethan times), and was punished for the crime (he was killed), which he has committed. MacBeth definitely is the tragic hero of MacBeth. By giving him a good quality, the author creates sympathy for MacBeth. Philosophers, such as Aristotle, believed that the audience must feel sympathy for the tragic hero; otherwise, it was not considered a good play because the audience could not empathize with the tragic hero. MacBeth has a very good quality: his courage. He says: â€Å"Ill fight till from my bones my flesh be hacked. Give me my armor.† 5, 3, 32-33 He says this even though he realizes he will die. The tragic hero and everyone associated with him must die. MacBeth should die because he has committed both treason and a religious crime – he is killed by MacDuff. Lady MacBeth commits suicide towards the end of the play, and MacBeths followers are killed in the last battle of the play. Furthermore, MacBeth causes pain and suffering to innocent parties, and, thus, fulfilling the very definition of a â€Å"tragic hero†. Readers feel sorry for MacBeth because of all the reasons that make a tragic hero. In the beginning of the play MacBeth was certainly a military hero who was worthy of the praises and rewards bestowed upon him. Shakespeare described him in terms such as these: â€Å"For brave MacBeth – well he deserves that name –† 1, 2,16 â€Å"O valiant cousin, worthy gentlemen.† 1, 2, 24 â€Å"What he hath lost, noble MacBeth hath won.† 1, 2, 67 MacBeth is portrayed as a brave and loyal soldier who fights for king and country. His only weakness is his ambition. When the witches prophesize that he is going to become Thane of Cawdor and afterwards king, MacBeth does not believe any of it. But when he later does become Thane of Cawdor he is hard put to ignore the prophecy as the first step in a seemingly unattainable goal has suddenly become within reach for him. Without the witches’ prophesy in his head it is very doubtful MacBeth would have acted the way that he did, the prophesy gives MacBeth the feeling that all the events are preordained and that even without any interference from him things would snowball to the end result anyway. Shakespeare makes you feel sorry for him in that MacBeth felt like he didn’t really have any choice in the matter; everything was out of his control. When MacBeth hears of the witches’ prophesy the thought of killing his king is abhorrent to him: â€Å"†¦Whose horrid image doth unfix my hair And make my seated heart knock at my ribs†¦Ã¢â‚¬  1, 3, 134-135 â€Å"†¦Present fears Are less than horrible imaginings.† 1, 3, 136-137 The play lets you see that MacBeth is very reluctant to take any action towards him becoming king but with the witches’ prophesy and Lady MacBeth’s urging, cajoling, insulting and threatening he is under a lot of pressure to act accordingly. Audiences feel sorry for MacBeth as he is tempted by the prospect of becoming king but at the price of murdering a man that had been very good and generous to him. MacBeth struggles with his morals and his conscience but in the end his ambition wins and he gives in to the evil urges. â€Å"First, as I am his kinsman and his subject, Strong both against the deed; then, as his host, Not bear the knife myself. Besides, this Duncan Hath borne his faculties so meek, hath been So clear in his great office, that his virtues Will plead like angels, trumpet-tongued against The deep damnation of his taking-off.† 1, 7, 13-20 â€Å"†¦ That tears shall drown the wind. I have no spur To prick the sides of my intent, but only Vaulting ambition which o’erleaps itself And falls on th’other – † 1, 7,25-28 MacBeth had even decided not to murder the king however his wife and the witches were too much for him to handle so finally he succumbed to their combined pressures. Even though MacBeth murdered four people Shakespeare paints MacBeth as a man deeply troubled and tormented by his bloody deeds. MacBeth sees Banquo’s ghost and is deeply shaken by the encounter: â€Å"Thou canst not say I did it; never shake Thy gory locks at me!† 3, 4, 50-51 His guilty conscience tortures him. When he became king, MacBeth does not even get to enjoy it, he was tormented by guilt and ghosts created by his mind and his becoming king only brought him pain and suffering – this is all shown in the play and that’s why readers feel such sorrow for MacBeth. He had done so much yet never had the chance to enjoy the fruits of his labor. In the end MacBeth loses everything; he loses what he coveted the most and did anything and everything to get: the kingship, but more tragically he also loses interest in life itself: â€Å"†¦ Better be with the dead Whom we, to gain our peace, have sent to peace, Than on the torture of the mind to lie In restless ecstasy. Duncan is in his grave. After life’s fitful fever, he sleeps well.† 3, 2, 19-23 He even envies the peace of death that Duncan enjoys. Lady MacBeth kills herself and it does not even matter anymore to MacBeth. The irony of it was that he had everything that he’d ever wanted yet his life had becoming meaningless. â€Å"Life’s but a walking shadow, a poor player †¦ It is a tale Told by an idiot, full of sound and fury Signifying nothing.† 5,5 23-26 The crux of the problem was the witches. Without the prophecies he would not have killed his king, he would not have ordered the murder of Banquo and MacDuff’s family and he would not have thought himself invincible and gone into battle only to get himself killed. It is not MacBeth’s actions that made him what he became but rather the actions of those around him i.e. Lady MacBeth. Throughout the whole play we are constantly reminded that MacBeth never made any decision by himself to do the things that he did. It is always the interference of someone else that had caused those things to happen. Readers feel the deepest sympathy for MacBeth who commits one horrific crime after another at the urgings of others when he would have been content to just being the Thane of Cawdor – and illustrious title in itself. â€Å"We will proceed no further in this business†¦Ã¢â‚¬  1, 1, 31 But most sad of all MacBeth is primarily the victim of his own ambition. Another reason Shakespeare gives for us to feel sympathy for MacBeth is the fact that they cannot have children. MacBeth says to Lady MacBeth: â€Å"Bring forth men-children only, †¦Nothing but males†¦Ã¢â‚¬  1, 7, 72-74 This shows how much MacBeth wants an heir. Yet Lady MacBeth is unable to give him any. This might be because of Lady MacBeth’s demand that the spirits â€Å"unsex† her so she is able to kill Duncan. Readers feel sorry for MacBeth about this because it is through no fault of his that he will not have any children. Although MacBeth is certainly a villainous, evil man based solely on his actions, a fuller examination of his characters portrayal leads to a more sympathetic view of him. The play does not portray MacBeth simply as a cold-blooded murderer, but rather as a tortured soul attempting to deal with the atrocities surrounding him. The main reason why readers would feel sorry for MacBeth would be that everything that had happened wasn’t really his fault. Lady MacBeth even kills herself because she couldn’t handle the guilt anymore – this is very sad for MacBeth, as they were very close in the play. Readers also feel sorry for him in that he lost the only person he trusted and was close to. At the conclusion of the play the cruelest blow yet is dealt to MacBeth. The witches had informed him that ‘no man born of woman’ could kill him. He was lulled into a false sense of security so feels confident in going out to battle. What he does not know and does not find out until right before his death is that Macduff was born by Cesarean section – in Elizabethan times this was not considered natural, therefore not ‘born to a woman’. Readers can pity this man who had once been a loyal and trusted soldier serving his liege but instead became a â€Å"tyrant† and â€Å"butcher† who with his â€Å"fiend-like queen† committed regicide and other horrific murders to become king but end up lose everything he had. Research Papers on Why We Sympathize with MacBethHonest Iagos Truth through DeceptionWhere Wild and West MeetCapital PunishmentHarry Potter and the Deathly Hallows EssayComparison: Letter from Birmingham and CritoThe Effects of Illegal ImmigrationThe Fifth HorsemanArguments for Physician-Assisted Suicide (PAS)Effects of Television Violence on ChildrenBringing Democracy to Africa

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Strategic Alliance Essay The collaborations between companies have been one of the most critical changes in industrial field during the last three decades. Through outsourcing and taking off ‘non-core’ activities, corporate borders have been pulled back and large companies are increasingly cooperated with other companies to access resources and devote themselves to activities outside their own boundaries. Business cooperative relationship between companies is regarded as ‘hybrid’ organizational forms (Borys and Jemison, 1989; Powell. 987; Thorelli. 1986). In order to access more international market and reduce risks, the hybrid organizational forms are mainly realized by contractual agreement, strategic alliance and joint venture. Compared to some casual cooperative arrangements between companies, strategic alliance is refer to a long-term, substantial collaboration, which is ‘an agreement characterized by the commitment of two or more firms to achieve a shared goal entailing the pooling of their resources and activities’ (Teece. 1992, p. 19). It can be put on a continuum, where contractual agreement is on one end, characterizing low control and resource commitment, whilst the other end is joint venture, representing a high control and high resource commitment (Hill et al. 1990). Variety types of strategic alliances include shared new product development, supply chain partnerships, technical collaboration, outsourcing agreements, joint research projects, etc. In these days, strategic alliances are more and more important for firms to achieve efficiency and effectiveness in the international market. Through cooperation rather than competition, firms can access knowledge and market resources over both firms, instead or acquiring them. It is not just costs and time saving, but also increasing the efficiency with which knowledge is utilized. Firms are entering into strategic alliances because of numerous factors. The rapid change in technology with high expenditures on RD, intensifying competitions, globalization and so on. Different companies have their own competitive advantages, which can be beneficial to other parties. Resources, especially technology and market information, can be shared by parties under strategic alliance. For example, Starbucks entered an alliance with Barnes and Nobles Bookstores in 1990s, to provide their in-house coffee service in their stores. Barnes and Nobles’ market resources has been utilized, resulting in Starbucks coffee being marketed into bookstores. As well as that, more customers were gained by Barnes and Nobles, thanks to the outstanding Starbucks coffee offered in store. Although theoretically, forming strategic alliances can bring immense benefits to companies and reduce the risks in projects, it is not rare to see problems in practice. Differences in cultural and language, control related problems, even the differences in cognizance can lead to failures. In this article, we will focus on not only on the increasing importance of strategic alliance in international market, but also the motives, benefits, related costs and limitations. Our group work is done in three parts. Part (A) Introduction and Literature Review is done by Jiaxing and Lily. Jiaxing gives the definition of strategic alliance, while Lily is responsible for literature research and critical review. Followed by the literature review, a case study will be given in part (B) by Xinrui, to demonstrate how the literature is confirm or disconfirmed by practice. In part (C), a brief conclusion of this topic will be given by Mehedi and come up with the forecast of trend and new topics in this area, based on Part (A), Part (B) and the further information collected by Kazi. Literature Review There are abundant studies trying to address the definition of strategic alliance. Based on resource-dependence theory (Pfeffer. 978) and the resource-based view of the firm (Penrose, 1957), some scholars (Van De Van and Walker, 1984; Rothaermel, 2001) have identified strategic alliances as a quest for resources. Also, a majority of researchers view the alliances’ priority objectivity as sharing of knowledge (Inkpen and Crosssan, 1995; Khanna et al. ,1998; Kale et al. , 2000), which is the organization learning perspective. As a result, alliance member seek to learn faster than other parties, trying to achieve a positive balance in the trade of knowledge, which is so called ‘Competition for Learning’ (Hamel, 1991). The number of strategic alliance has been increasing rapidly since late 1980s (Vissi, 1997). The following is an integration of our findings in literature. Motives of Alliance Formation In the article of Varadarajan and Cunningham (1995), motives for firms entering a strategic alliance is analysed: Globalization and intensified international competition: With the development of telecommunication and traffic, there is a major trend of globalization in the last few decades. More and more corporations are trying to break into foreign markets to widen their market. Strategic alliance is an efficient and effective way in gaining complementary resources from a foreign party and reduces risks. Remove barriers to enter new markets: In certain international markets, especially the developing ones, firms often have difficulties due to some domestic factors, such as government regulation and local parties’ resistance. By forming an alliance with local firms, the expansion can be realized more smoothly and the risk is reduced. Broaden product lines/ narrowing product line gap: Firms can be especially interested in finding another partner, when they are in lack of technology or not able to bear the high RD costs. Existing technology of partner can be utilized in a short timeframe and also costs-saving. In this way, their product lines can be broaden and the gap between product line can be narrowed. Enhance the effectiveness and efficiency of utilizing resources: each partner in strategic alliance should have their own competitive advantages, such as technology, market resources, local experiences, logistic systems, etc. y forming the alliances, these advantages can be shared by parties and making all of them more competitive than before. Extension and acquire new resources: Resource acquisition is an essential motive in formulation of strategic alliance. Manufacturing firms often enter into alliance to acquire RD resources; whilst technology companies is seeking to gain the market resources as much as possible. There are two forms of strategic alliances: market related and technology related (Vyas et al. 1995). In a mature market, it is often the case in which the market related alliances are more profitable. However technology, related alliance tend to be more beneficial for high-tech firms compared to others (Rai et al. 1996). Researches of Vyas et al (1995) show that synergy between the partners is the key factors to achieve efficiency and effectiveness. In order to know the synergy, a comprehensive understanding of the value that partners can bring to the alliance has to be acquired before entry. Also, a balance of control and contribution to the alliance need to be agreed to ensure the success and avoid conflict as much as possible. Limitations of Strategic Alliances When the needs of each partner are fulfilled, each party can benefit from the formation of strategic alliances. However, alliances are not without its problems. Due to numerous reasons, such as differences in cognizance, aims and resources, changes can be triggered. In some cases, projects with imbalanced benefits or control between parties can end up damaging the relationship of trust. In some cases strategic alliances broke up as a result. Usually the factors driving to a failure can be imbalanced control, unequal gains, differences in cultural values and antitrust charges. According to Day (1995), the liquidation cost of a strategic alliance can be one of the most expensive costs to a corporation. Even if the partnership remains, there are many factors thwarting the normal operations of the combined entity. One of the most important factors is the extensive time managers have to spend on communication, trust-building, and coordination. As it takes time for parties in a partnership to consolidate their internal network, both in terms of communication and interests groups, there always comes with the strategic alliances very time-consuming consolidation process. A manager has to first know the personnel he is supervising as well as his own supervisors, who are possibly from a totally different business culture. It takes time for managers to know whom they can trust and who trust them. Only based on trust can further coordination be performed. Another factor that affects the long-term value of the firms participating in the partnership is the clash of egos and company cultures. Say if Google once form a strategic alliance with Goldman Sachs, the investment bankers cannot easily forgo their perfectionism to Google’s relaxing and creative culture fostered for their wired-in programmers. While there is a possibility for two different business culture to combine and generate an even more unique and efficient business culture, in most cases the history and the effort invested to build the current corporate culture may be wasted; traditions are inferior in strategic alliances. Part B: There are many successful market related and technology related alliances taking place in contemporary market. From the successful examples contributed by Apple, Helett Packard and Disney, and Eli Lilly, we can see the sharing of sources in alliances facilitate breakthroughs in technology and revenue maximization in marketing. While most strategic alliances play a propelling role in pushing the business of parties in the partnership further, there are some offsets implicitly caused by the alliance strategy. The notorious WorldComs, Global Crossings, and Enron scandals offer us convenient examples in showing the unconfirmed part of strategic alliances. This part will first discuss the cases provided by Apple, Helett Packard and Disney, and Eli Lilly that show the confirmed side of the theories enclosed in the literature in this essay. Following the confirmed side is the unconfirmed side contributed by the scandals originated from WorldComs, Global Corssings, and Enron. White the iPad redefined personal computers and created and captured the tablet market, it the strategic alliance behind the scene that makes the popularity of iPad possible. Apple’s technology alliance with Clearwell makes the development of iPad much more efficient when these two firms jointly developed the eDiscovery Platform. The eDiscovery Platform is the electronic discovery software solution that enables enterprises, governments and law firms to manage legal, regulatory and investigative matters using a single application. Such platform makes it easy for orgaizations to cost effectively and defensibly solve real-world chanlleges from legal hold and collections through analysis, review and production. Such technological largely helped Apple to capture the market in large legal entities. Hewlett Packard and Disney exemplified their alliance as a long-standing partnership. Starting back in 1938, the alliance enabled Disney to rely on HP’s RD capability, which helped Disney out from the eight oscillators for sound design sold to Disney over 70 years ago to the most recent digital film making techniques offered by HP engineers to Disney’s Imagineers. Undoubtedly, the technology support to Disney makes it a dominant mass media firm. Furthermore, the business generated fruitful RD products and cash inflow for HP to march farther. As a pharmaceutical tycoon, Eli Lilly features as a powerful research partner for nearly a century. Its enormous contribution to Diabetes medicine saved multimillions people. Similar to most pharmaceutical companies, the multi-phases RD process outsources the firm’s research capability, legal resources, and capital. Eli Lilly was able to save the costs by seeking international partners, such as the Belgium-based company Galapagos, Canada’s BioMS medical group, and the Japanese Kyowa Hakko Kogyo. Its alliance with Galapagos fasten the development of treatments for osteoporosis; its cooperation with the Japanese firm determines that Lilly will have the exclusive license to sell the targeted cancer treatment in Japan; and the partnership with BioMS in a licensing and development agreement for a novel treatment for multiple sclerosis saved overall costs. These real world examples confirmed that strategic alliances provide an efficient way to research and develop new products, to save legal cost, and to capture the international market at faster speed. While the classical strategic alliances examples confirmed with the literature, there are notable failures caused by the shortcoming of strategic alliances. As the most notorious business scandals in this century, Enron and its alliance with Arthur Andersen bring a vivid example of how alliance help them avoid legitimately report their financial standings and gain illegal benefit from forfeiting financial statements. When the scandal was exposed to the media, both firms bankrupted in an instant, making the largest bankruptcy in the US history. Other the Enron scandal was the WorldCom forfeit their income statement when trying to incorporate Verizon and evolve to the largest telecommunications provider. When the US government launched an anti-trust suit, WorldCom collapsed immediately. The shared resources play a beneficial role in lower the fixed cost for parties in the strategic alliances. However, joint effort and resources also mean joint benefit, which can propel the corporations as well as ruin it. When there is a conflict of interests, the advantages brought by strategic alliances are harmful.